OpenScape Business

Bringing 175 years of innovation to hosted...

Project HumanITy makes hosted easy. OpenScape Business delivers the power.

The OpenScape Business platform from Unify delivers the telephony and UC applications for your clients. Built on the heritage of 175 years of telephony firsts, starting with the invention of the pointer telegraph back in 1847. Siemens, and then Unify continued to innovate and Project HumanITy wraps that innovation in a blanket of support and marketing resources.

> 7.7

Million OpenScape Business users

10 mins

One installed every 10 minutes

> 2030

Ongoing support and devlopment
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Ultimately Mobile

Unify Phone, the cloud based mobility application, brings you the device and network agnostic telephony client to your clients mobile workforce. Seamlessly integrated with the OpenScape Business platform.

Desktop Experience

The industry might want us all to go “soft” but desk phones are still hugely important to your clients. Unlike other hosted offerings the OpenScape desk phones are fully integrated to the platform.

 

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Application Powerhouse

Identifying your client user types sits front and centre in the Project HumanITy ethos. For instance, a desk based user with an admin role may well spend their working life within MS Outlook and email, so integrating their Outlook with the OpenScape Business makes perfect sense for that user.
OpenScape Business has an impressive suite of UC clients that can be deployed on a per user basis.

"Pick n Mix" Application Suite

myAttendant

myAttendant is the fully featured operator console for OpenScape Business. Massively popular in the service sector where traditional reception positions are very common.

myAgent

Your client has an inbound call team? myAgent is the fully featured inbound contact centre solution for OpenScape Business. Powerful call routing and call reporting options make this very popular.

myPortal for Outlook

Busy administrators love having the telephony platform within the application they have open all day, every day! myPortal for Outlook brings all the integration you need to MS Outlook.

myPortal @work

Your client wants a softclient for a hybrid worker. myPortal@work brings webRTC voice to the OpenScape Business platform for you laptop based mobile workforce.

Unify Phone

The ultimate soft client. Browser based on your desktop or laptop and an app for your mobile phone. Seamlessly push and pull calls between devices and seamlessly move from wifi to 4G!

myPortal Desktop

myPortal for desktop is the stand alone UC client for desk based users. Paired with either your soft client or your desk phone myPortal integrates your PC and your phone.

Want to know how we can help your business?

Request a call back and we’ll be in touch