Service Wrap

Fantastic technology + joined up approach

The Right Platform

175+ years of continual development. One simple place for support. Having one of the worlds favourite communications platforms is one thing. Project Humanity brings the power of OpenScape Business from Unify, and packages that for a reseller with all of the tools you need to sell and support the system for your clients.  Hosted Hosted…

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The User Profile

We created Project Humanity to ensure that the sale is All About the User! Our resellers all share this view. When engaging with clients it should be about the user, the user experience and the benefits a system provides. NOT how funky the technology is. Too many companies get sold technology the NEVER use and NEVER…

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The Service Wrap

Delivering the services our resellers choose… When we created Project HumanITy our intention was clear. Create a process that is both ethical and powerful. As a reseller you can choose to deliver none, some or all of the service wrap that’s involved with a professional UC platform sale. We deliver the bits that you either…

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Who

Project HumanITyOne Vendor + One Distributor For over 175 years Unify, formerly Siemens, have been delivering firsts in the telecommunications industry. Project HumanITy is a collaboration between Unify and Viegli – the UK’s leading distributor for the Unify product. Anyone can distribute, only Viegli can show you HumanITy. Amazing Product The OpenScape Business platform for…

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Why Consult ?

User focus

Our training, our materials, and indeed the process itself ALL revolves around the user. If you discover the user needs then you properly engage with the client. Sales leaders have know this for years! Project HumanITy is designed to ingrain this into your processes.

Knowledge

People DON'T buy product, they buy PEOPLE. When we go to the doctor we don't want a range of options, we want the best option for the problem. We trust our doctors to deliver this service. Be a doctor for your clients - you'll win more business for sure.

Training

Project HumanITy only works if everyone "gets it". We'll work with you to make sure everyone on the team understands the process, the sales techniques, the asset library and the competitor info to help you maximise your opportunities.

The process

It’s dead simply which really lends itself to the question – why don’t all resellers do this?

Identify the Users

The starting point on your journey with a client. Identify their user type(s). This delivers the starting point for your proposal.

User - Use Case analysis

Now dive into the user types and use case. Identify any of the key roles and responsibilities for users and teams. This will help identify where additional application use may improve productivity.

Demonstrate the Solution

Our team of skilled trainers and sales support staff can help demonstrate this to the client. DON’T show them features. Show them how the platform will help their business!

Deliver a result based proposal.

Following on from the demonstration, deliver the proposal that highlights all of the results of the installation. What is improved and what the proposed impact of that improvement is.

Deliver & Support

Again, our staff can assist here with the site survey, the system build and installation. Deliver the promises you’ve made. Train the users and make your clients happy.